Avoid this company! They didn't provide the dishwasher I ordered on 31st Aug. I chased continuously but only received vague updates via email (no one answers the phone). By 11th November I'd had enough so I requested a refund and received an automated email to say I would receive refund within 10-12 working days. A month later I still haven't received my refund or an update on when the refund will be received (despite chasing them). I have now contacted Citizens Advice and my Bank regarding next steps. It's best you save yourself the hassle and buy from elsewhere.