I could give you a 5 star for the prompt delivery, but I had some issues how I received the Milwaukee Impact driver. It wasn’t packaged in Milwaukee original box, instead it was in an another brand box, so when I opened to verify, I thought it was the wrong item. It did have a big sticker saying check contents and I did, and for my surprise it was Milwaukee impact driver. I bought this as a Christmas present for my husband, and I am disappointed for the way that was sent it to me. Not in its original box and without instructions or anything. I paid a full price as new, and I did receive something that wasn’t even in the original box.