Phoned pram centre to buy silver cross child's dolls pram. Was told it was in stock nd also bought accessories to go with it. Paid in full nd was told when it would be delivered approx. However by a txt a few days later was told they had none. Not even a phone call to explain. I phoned them nd got a feeble excuse about stock. When I asked for refund immediately so I cld buy elsewhere was told it wld take at least 5 working days. No surprise when I tell you it took longer. Bought one from a great company in Edinburgh called corstorphine pram centre. Would definitely recommend them. Would never recommend this company and still waiting for apology