Ordered the bonito bebe feed me high chair. Terrible quality and when put together was faulty and felt unstable. Contacted customer services through the live chat which was quick and easy to use. They agreed to arrange for pick up. Was told i will not receive a refund until it has been assessed for fault. Paid 5.99 for delivery to me but was told i will have 7.99 deducted out of refund to collect! When they were due to collect no text was sent with timeslot like upon delivery and i waited in all day. Despite this i got a consignment note shoved through my letter box with no instruction as to what to do next. I am still awaiting them to pick up this piece of rubbish! Would not recommend the product or pram centre. Wont be ordering online again. Update: after several emails and phone calls i still have not had the high chair picked up and still do not have the funds back to buy another high chair. I would not recommend using pram centre. Terrible product terrible service.