Ordered Venicci travel system online as it stated it was in stock. Received a phone call the next day to tell me the travel system wasn't actually in stock, and it would take approx 6 weeks for delivery. We were unable to wait this long as our baby girl had arrived 7 & a half weeks early. Pram Centre had already taken payment of £499.00 from my account and I was told it would take 3-5 working days for the amount to be refunded back to my account...thus delaying us in buying travel system elsewhere and delaying bringing our daughter home as had to wait for car seat. This was our first experience with Pram Centre, and we were not impressed.