Ordered 3 items showing on the website as 'Item In Stock', 2 car seats and a baby monitor. After nearly a week, I had an email saying that none of the items were in stock and that it would be 3-4 weeks wait on the car seats and 7-10 days for the baby monitor, with a request that I call and confirm whether I'd be prepared to wait. Payment was taken almost straight away despite the order not being fulfilled. A quick check on the website and the stock status was still showing as 'Item in Stock'. I needed the items quicker so called to cancel. After 25 minutes waiting in a queue I gave up and tried through the online chat. It was agreed to cancel and refund my payment in full. 5 days later an I still haven't seen the refund, which I need to be able to but from elsewhere. Save the hassle and order from somewhere else