I ordered a car seat on the 13th of October I was then told it was out of stock and would be with me the following week then I didn't hear anything until I had to contact you on the 11th after several phone calls and emails sent to you I was then told it would be with me in the week of the 7 th of November still did not receive it thats when I did a live chat on the 11th of November and was told it would be here on the 14th of November and it still is not here I am not happy at all extremely angry I paid for goods I have not received and I'm trying to call but always on hold if I'm not gonna get my goods I want a refund now!!!