Delivery within 3 days they said. 10 days went by and not any comms from them. Emailed 3 times no response. Got an email sayign they would look into it. Called twice. 20mins on the phone. Another email. Posted on their Facebook page. Messaged them on facebook. Nothing.... Then a message saying there was an "issue" and it was being delivered on a Wednesday. I suspect this was answered as I had publicly posted on their facebook page. No delivery info in the private facebook message. Asked could they send me delivery info as I needed to have someone there to accept. They said they would send it the next day. Of course they didnt. Luckily some one was there. Will never order from this place again. Even when I go the travel system I was dreading opening it thinking something would be missing and would have to deal with these people again. Its not worth the stress. From looking at their facebook page there are HUNDREDs of people in the same boat.