I'm lost for words!!!!!!! I have been trying from sat 21/01/2017 to resolve an order re no 7614(WEB7614). I placed the order at 11.15 on the 21/01/2017 I ordered the wrong item by mistake, I e-mailed you at about 5 the same day, before any of the order was dispatched. I asked you to replace with the MamaRoo at £229 in plush grey you advised me the order was added for me. I have now sent about 5 e-mails explained my situation. And still you dispatched the order I did not want, so I was unable to give my daughter the gift I had promised her. So if anyone can help with this situation, I would be very great full. However if you are unable to help would you please advise me, to enable to purchase the MamaRoo in another shop. I would appreciate your response as soon as possible. Thank you. Linda oneill