Ordered a pushchair in November 2016. First they contact me to say the website was incorrect and the pushchair was out of stock and would be approximately 3 weeks until delivery. When the pushchair never arrived I contacted them to be told that it had been sent to the wrong address and they would need to locate it and would call back. Never heard anything again. So chased again and again and again. Finally the pushchair arrived 3 months later but without the accessories. Had to chase them twice more for the accessories. Finally they arrive several weeks later. I used the pushchair three time and the wheel fell off causing the pushchair to jerk violently which in turn cause my child to scream and cry. Contacted the Pramcentre who took over a month to arrange for the pushchair to be returned and a month on still no refund. So no pushchair and no refund. Only use this company if you want to waste your life chasing them and throw away your money.