Total attitude from collections at second shutter. Had a 3 in 1 pram ordered for 5 months would expect it to be in store waiting to pick up on collections date. No correspondence to let me know if in store or not. Collections date comes to pick up go and not been delivered. Told it would be in for following Monday 1 week away latest. Go on Monday speak to staff at counter to check off receipt and go to collections shutter to be told it’s not in either. Currently sitting at home with 1 part of the pram. Staff attitude ridiculous when asked what do you mean it’s not in as I gave an extra week after for to collect to save me going back and man said ‘ it means exactly what I told you ‘mate’ it’s not in. Shocking!!!! Spending so much money for a horrible experience stress and bad customer service!!! Try to phone and no answer!! Never again.