I ordered a pram that was fully in stock and paid for it. Then received an email 3 days later that said that is wasn't in stock and wont be for 3 months. I was then contacted to say that if I needed to place a refund to contact them. So I did and never received a response. I then after multiple attempts managed to contact them on Saturday 4th/nov and then was told I would received a full refund via paypal on Monday 06th/11. After still not receiving any funds I had to contact them once again where they told me they had issues with refunds but didn't think it was important to let me know. Will be opening a case with them on paypal if I don't not receive my money back within 24hrs. Really regretting ordering anything from this website. Little contact false promises and shoddy customer services.