I ordered a Stokke Beat pram and carry cot. The price was similar with all the other websites, but they were also offering with it a FREE Cabriofox car seat (called the store to make sure that was the case before placing the order). Seemed reasonable to wait up to 5 weeks to receive the order (for all the other websites is 5 days delivery) to also get the car seat. Today, after all this wait I have received the order - only the pram and the carry cot, no car seat at all!!!! What is more incredible is that now I am trying to speak with them and nobody is answering! My call is in a queue for the last hour and 15 minutes!!! Not sure if they think by not answering people will just get tired and they can do whatever they like. Really worst service everrr!!!! After all this wait the phone call just got disconnected! This is incredible!