I've been ordering from Predator Nutrition for over 10 years. I dread to think how much money I have sunk into them in this time. They were my "go to" for supplements as they were always one of the cheapest with some great deals. However, upon my most recent purchase, I ordered 3 items on a "Buy 2 Get 1 Free" deal, only for my package to arrive without the "free" item. I contacted predator nutrition right away to notify them of the missing item, along with a photo of the box and its contents (which didn't look to have been tampered with, nor was it damaged in any way). They responded 6 days later to tell me that I do not have enough evidence to prove the item wasn't in the box, pretty much telling me that I'm a liar. I responded back right away requesting how it would be possible to provide evidence of a missing item, without first opening the box. A bit of a Schrödinger’s Cat paradox. I waited 5 days for a response, and so I emailed back for an update. They responded to me 3 days later, with the same response, that there is not enough evidence to prove that the item wasn't in the box. Extremely poor customer service from a now dishonest company. I will not be purchasing from them again, and advise anyone reading this to go elsewhere. (As a side note/warning: don't fall for their "Spend £300 get £100 worth of items free" deal, it's just a few expired pre-workout samples, some out of date protein bars, a predator nutrition protein brownie and a cheap shaker.)