HORRENDOUS COMPANY !! everything that could have gone wrong went wrong. Their biggest problen is sub contracting out all their work and not knowing whats going on as there is no one project managing the work. Starting with changing the agreed start date to three weeks later. Everything delivered for the job was wrongly ordered more than once. Three toilets / three shower trays / different batches of tiles etc., the whole room was tiled and had to be ripped out and started again as it was so badly done. What should have been a nine day job turned into nearly three months. The office staff were unhelpful and rude and we were palmed off on a daily basis as to when fitters would turn up. This Company is all about taking your money and after that they could nt care less. Dont waste your money on this company or sister companies. This has caused so much stress and anxiety and my elderly mum who is in poor health was delayed in moving in for two months.