I’m questioning the qualifications of their consultants. The consultant I saw was extremely condescending and passive aggressive. She got my skin type completely wrong- I have dry skin / sensitive and she told me I have oily skin…She tried to up upsell me on my treatment, telling me I need to spend £2k on two different treatments. Also tried to scare me into booking by saying I need to act fast as it will worsen. My skin issue is very minimal and I only get occasional flare ups but she told me I need 12 treatments in total which is completely different on their website. It made me think these “specialists” get commission in upselling as she was very displeased when I said I would like time to think about it.