the postage was quick but packaging was less then adequate with items loose inside of box(one item broken). the customer service is non-existant i have emailed them multiple times about my order and age verification with no reply even after a week my only hope is that they see this and reply i understand there will be a lot more orders and custom due to covid-19 but i belive you should not take on this workload if you cannot handle it, in my opinion the postage and packaging was rushed due to too many orders being made for them to handle and too many customers for them to handle the customer service side of things. i do not belive my order or experience has reflected the professionalism that they advertise and would advice others to only order when there is less demand for them to supply as they cannot handle the workload as they could've before covid-19 hope this helps, also hope Preppers Shop UK can find ways to improve in this unprecedented time.