Since my emails and messages are being ignored. Wrong phone issued - left without mobile - cost me money in lost revenue MONTHS with the incorrect landlines even though I specifically said I couldn't lose either of my numbers. Unresolved, had to go back to BT - lost revenue upwards of £5k. Woeful Internet. Unresolved. Needed daughters phone blocked/unblocked etc for police access to track down pedophile (all explained on calls to yourselves) - not done, police couldn't gain access.... not seen my daughter in 6 months now. Cost me my daughter. Still paying even though the sim is gone . Now, my camera is broken, screen broken (nightmare to type) and microphone broken. Phone unusable.... and im told tough? Surely there's something that can be done. Lee Harris is also a complete arsehole who id like banned from communicating with me again. Now I ask for the recorded phone call where your rep clearly miss sold me a contract, a contract I specifically tell him ive not read contract. Now you guys start ignoring... offyifuck. New phone, apology, compensation... even just doing what's morally right? No chance. Conned into a contact and threatened with legal and financial action against me. Crooked to the highest degree. Avoid at all costs.