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Amy S
Ordered an underwear set and delivery was fast but when it came had no hygiene seal on the pants and had clearly been worn as there was visibly discharge on them. I contacted customer services, who after 2 days of investigating said that these had not been returned before and so hadnt been worn. They have sent me out another set and clearly cant do anything else to resolve this, but i just thought i would warn others as i recieved dirty underwear and then basically been told that im lying and they cant be dirty as they havent been worn which has left me feeling disgusted and confused. Really put off ever ordering again
3 years ago
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PrettyLittleThing.com has a 2.6 average rating from 2,340 reviews

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Alice, Customer Support

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