First of all I wasn't going to write review but I thought this was a one off stupid I know now I have seen all the previous reviews, pictures and tik-toks. I have over 30 flea/bug bites all over my arms and legs after buying a new lounge set from PLT last week. I don't have pets and at that point I hadn't left my house in days as was self isolating. My partner does not have these bites just me. They asked for pictures of my bites which I sent over to them. They then said the claims that have been made have been investigated by a third party but yet when you ask for a copy of the report Hakim who was replying to my complaint said "I am not in possession of the report, so I'm unable to provide you with a copy of it, however I can confirm that the third party pest control investigation discovered that there is no evidence in our warehouse of a pest issue." I am not happy with the response and asked for a copy again as there must be one out there and again they have just brushed it. Now I am not trying to boycott PLT but this needs to be investigated I don't think anyone is making it up who would want too.
3 years ago
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