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Beckie M
Clothing is "okay" but sizes come up small. Every order placed on "next day delivery" has arrived late, their idea of "compensation" is to give you a code for free next day delivery on your next order, this code usually expires within a week - forcing you to shop with them again to make use of your "compensation", whether next day delivery is paid for or a "compensation code" it is ALWAYS ATLEAST 2 DAYS LATE. They refuse to give refunds on delivery costs even though they arent providing the delivery service paid for. They take weeks and weeks to process returns and refund returned items. Customer service poor and unproffessional - refused to provide name, num or email for a manager.
3 years ago
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PrettyLittleThing.com has a 2.6 average rating from 2,340 reviews

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