Scam company. They don't give your refund back
I bought from them a few weeks ago, first they split the order into two shipments without letting me know. I opened a dispute on PayPal because I thought that they wouldn't ship the second item, finally I received it but both of the items were of a poor quality, so I decided to return them. I didn't close the case on PayPal because I was expecting the refund, until after some days I spoke with their customer support and they told me that the refund failed because of the dispute. Big fault of mine: I believed them and I closed the case.
Now they claim that I will get the refund in 10 days but they don't provide any confirmation email as evidence or transaction ID!!! That's a big lie. All the merchants send an email to confirm returns and refunds, why doesn't this company do the same?
Their ridiculous support say different things every time and they don't reply exactly to what you are asking them.
If you have fallen victim of their scam tactics, please report them to Fraud Action UK. Companies like these should stay out of business.
I can provide screenshots and evidence to prove that they are lying
3 years ago
PrettyLittleThing.com has a
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