Never again. I've been trying to contact PLT 5 days now. Few days via Madison ,but it keeps disconnecting ,then social media Facebook ,Instagram,email and what's up- no answer at all. Awful customer service. You sent me my order in two separate packages I used royal mail return labels which you provided. One package I sent it successfully the second one the postman couldn't scan it because it showed its invalid.the postman told it's supposed to be two different labels and the second one just showed -invalid on his screen. So,I decided to fill the return form and I received Hermes label. Went to my local inpost box to drop it off and the guess what ? It's showed again it's invalid. Can someone someone from your customer team please provide phone number or email ,because this is getting ridiculous.i want to return the order and full refund. I will never buy from you again.
3 years ago
PrettyLittleThing.com has a
2.6
average rating
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