Pretty Littel things absolutely disappointed !! I have never receive such pore customer service. For a week my parcel arrived at the deport, yet I was not able to have it delivered. I begged them to send me contact details to the courier so we could arrange a delivery date and time but nothing. I didn't get any information on why my parcel wasn’t able to be delivered or what was going on. Instead I received scripted templates that asked me to provide information they already had! Nothing was solved and my parcel was sent back. I was supposed to travel and I asked them to at least send the parcel to the next address where I was going to be but guess what???? No that was not possible as well, the only option to their fault was to provide a refund! I have been soo stressed out and emotionally drained trying to figure out how I was gonna get hold of this parcel or support form PYT as they would answer once a day if I was lucky. And it was different people responding to me so nothing was resolved. This is not what I except for a big company as such especially before Christmas. This is where your customer service should be on point , especially with all the revenue that comes in on a daily basis. Y’all should invest on your customer service as we are the one making your organisation work! Let’s see if I will get an compensation. Highly doubt it after what I was put through and experienced! Just lost all respect for this company after being a loyal customer for years. Maybe It’s time to cancel PYT as you pay your money for nothing!