I placed an order November 23rd with expected delivery of December 3rd. I never received my order & today is December 18th. I reached out to customer service via WhatsApp and it seemed like i was chatting with different agents at the same time. They offered to reorder my items in the same size & color. They send me a new order number. When i checked the order they had the wrong sizes & i have to trying to reach customer service since to have them correct the order but no one is responding. It's been over 12hrs now & the new order says it has shipped even though it's the wrong sizes. I am so disappointed with this company & their customer service. I just need a refund & never ordering from them again.
2 years ago
PrettyLittleThing.com has a
2.6
average rating
from
2,340
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.