Although the prices are excellent , the shipping is rediculous. I'm always waiting for weeks for my items, despite paying for express delivery. My advice is to not order from this company if the items are needed for a special accasion because they will almost always let you down. They do provide tracking for your order but it isn't always helpful. At the moment my order has been processing for the past 2 weeks. The strange thing is when I order from a rival company of theirs, situated in the same area I always receive these items in a timely manner and don't pay express delivery for my order ? Many people I know have also had the same experience with Pretty Little Thing.