UNBELIEVABLE
still don't have my delivery!!! Order placed on the 7th Dec. My last contact with pretty little thing. Before Christmas
Thank you for the update. Just a shame it was so hard to get to this point. I have ordered from PLT a few times and not had any problems. Being a business owner myself I do realize that sometimes things go wrong. However I have found that being upfront with customers and explaining and trying to resolve issues asap works best. Having to message so many times without getting any closer to a solution has been dissapointing. I was looking forward to having new outfits for Xmas. Clearly that won't be the case given today is Friday and Christmas day is monday and Tuesday is another public holiday for boxing day. The only compensation I have been offered is postage reimbursement . $6.99 It is quite clear that the fault does not lie with me, yet I am the one who is left to suffer! Doesnt seem very fair or equitable to me.
Their response
Hi Jill, I understand how you feel, especially around this time, I can see your order should be delivered within 1-2 days. As an apology, I can offer the following code 2PPPYUO8972D for 40% off your next order, if there is anything else I can assist with please let me know - Sue
SO NOT GOOD
VERY DISAPPOINTING
7 years ago
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