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Anonymous
Awful treatment and awful product. DO NOT SHOP HERE All of the products i ordered were very poor quality would never shop here again. In this order I bought a swimsuit and it had been worn. Firstly, it did not have a hygiene sticker in it so i'm not entirely sure why they thought it was OK to send to a customer. Secondly, there were vaginal fluids in the swimsuit which is a big hygiene issue. I'm not sure how this was missed as it is the most obvious mark. there is also various other marks and faketan. Their company policy states that it will accept returns for swimsuit which is a complete lie. Not even following their own policies just shows how you cannot trust them. After contacting customer services they have been terrible. I asked them to resend a swimsuit out next day but they just told me to reorder it myself. as it is bank holiday I could not get next day delivery. All they have offered is a delivery refund but have not even given me the 20% discount i received with the original order. I will be returning this as i'm just so angry about how they have treated me. As i can see this is not the first time that this has happened as someone else has posted this below. DISGUSTING from them to send out worn swimsuits.
6 years ago
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PrettyLittleThing.com has a 2.6 average rating from 2,341 reviews

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