I ordered a dress a month ago. They sent an email right away saying that I would recieve another email right after regarding tracking info which I never received it is so irritating to have them take your money instantly and you get nothing.. I’ve emailed them multiple times and it has taken two weeks to get a single response that was 0 help. Based on the reviews I recommend no one to order from them they’re UK based and I’m in the US and I understand that but a month?! Are you kidding me? I’ve ordered from multiple UK brands that send their information right away and I recieve their items in less than a week !!! As big as this company is I would think they’d have better customer service and better shipping services. It’s not like they don’t have the money to hire a better staff or shipping services.