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Anonymous
Delivery times are very poor so if you require reliable delivery look elsewhere. If your item gets lost they claim they arent liable either so hope you have back-up money to reorder if it goes MIA. Dont expect the correct order as I have received the wrong item 5 times. They often take payment for stock they dont actually have so be prepared to wait weeks for tyem to credit you for their error. Customer service is poor. Very dry and short and unhelpful. Esp when something is their mistake tyey will make you feel you are judt a disposable customer. Clothes are good, but worst shopping experience ever. Hope another company buys tyem out, tyen i will use them again. Staff needs sensibility trsining.
5 years ago
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PrettyLittleThing.com has a 2.6 average rating from 2,341 reviews

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