I sent back returns to PLT on the 20th may, I contacted them at the weekend to find out what was going on because I had received my money back nor did I have an email from PLT confirming they have my returns as you can imagine I was somewhat concerned as my parcel was picked up by a Hermes courier which emailed me straight away with collecting my parcel with a tracking number to keep track of my parcel it clearly states the day and time I requested Hermes to collect my returns it clearly states tge day and time Hermes collected from my house and it clearly states day and time it was returned back to PLT which was on the 22nd may! Now I emailed PLT all of this and was told this was not sufficient enough as evidence and I have to wait until the 4th June!!! If ive not heard anything about my returns I then have to get back in touch and provide a receipt from the courier collection?? I ordered a substantial amount of items it's not as if I'm owed 10 pound it's quite a lot of money I'm owed back I cannot understand how a tracking number which clearly states days and times of collection and progress of my package is not sufficient enough as evidence of returns waiting from the 20th may to the 4th of June to get something resolved is absolutely ridiculous. My experience with PLT hasn't been great and its put me off purchasing with them again I've never experienced this at all with any other online retailer.