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Melanie C
Never again will I order from PLT, this was my daughters first and last experience with them. First of all the item we ordered is cut wrong and so it's completely useless. Trying to return it was a complete joke, they don't make it easy for the customer and the email system never worked. Makes me wonder how much money they've made off of customers that never get they're money back due to PLT impossible return setup on the website. I finally gave up trying, will take the loss and say that we've learned our lesson and move on. I wouldn't recommend PLT to anyone. Business reputation carries a ton of weight, customer satisfaction should be #1. PLT's return reviews are pretty bad, sorry I didn't do my research first.
5 years ago
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PrettyLittleThing.com has a 2.6 average rating from 2,341 reviews

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