I placed an order and waited 2 weeks for it to arrive. On the expected arrival date, I received a notification that the order could not be delivered due to the address on the package being illegible. I verified that the address I entered during checkout was the proper address and, once done, I contacted PLT to get my money back immediately. However, I was told that I would have to wait until the items had been returned. Two weeks later, I still don’t have a refund AND I’m being advised that PLT will not refund the shipping costs, even though none of this is my fault AND I didn’t receive the items I ordered and paid for.
I was told that the money would be returned by 8/19/19. On 8/20/19, I was told that the money would be returned by the end of the day. On 8/22/19, I was told that the money would be returned by 8/28/19.
They have cute clothes. The question is whether you’ll actually receive them or get your money back if you don't receive them; so purchase at your own risk.
5 years ago
PrettyLittleThing.com has a
2.6
average rating
from
2,341
reviews
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