They are unprofessional and have a horrible customer service team! PLT takeS 5 months to refund returns. They gave me an address to ship the returns and never credited the money! After emailing to verify that I sent the merchandise and didn’t receive a refund, they blocked my account and said it was fraudulent !! I will never ever shop with them again!!! I SHOP ON LINE EVERY SINGLE DAY AND THIS IS HOW LOW END RETAIL COMPANIES TREAT THEIR CLIENTS! That was both offensive and disrespectful ! I am a professional who makes a salary that’s comfortable enough to support my shopping habits! When PLT sent me the bikini bottom with another woman’s menstruation on it I should’ve stopped shopping with them! I HAVE PICTURES AND PROOF! I am going to let everyone know about this!
5 years ago
PrettyLittleThing.com has a
2.6
average rating
from
2,341
reviews
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