Thank you so much to Cat and Alice’ s expedient customers service. I purchased and item and upon arrival the item reeked of cigarette smoke, as if someone was smoking in my item. To say the least I was very much bothered and irritated seeing that I had paid extra for express shipping because I needed it for an up coming event. I reached out to PLT Customer service and immediately without hesitation I was shipped another item On the house with no further Hustle or bustle. I understand things happen and we cannot control everything, But it’s how Your company Handled and resolved my issue so professionally and expediently! So for that Cat and Alice... I say, Thank you!