Placed an order for over $600 NOV 30 which allowed plenty of time for Christmas and NYE I never received any items but received message Dec 10th that I was refunded money in four separate refunded amounts. Looking at tracking information package location showed still in Sheffield and it showed only city and state no street address. Chatted with Pretty Little things and they assured me address correct and they would get a new order out quickly, so I reordered items again over $600 Dec 10th. Contacted them several times as Dec 18th received a partial refunded as item out of stock, then Dec 20 received another partial refund, and then 2 more refunds Dec 22 and Dec 30. Never received merchandise and wasted ALOT of time. Had to do a lot of last minute shopping as I was hoping to have their merchandise for holiday wear and gifts! Too bad because I wanted to try their clothing but not going through tis again!!