HIGHLY disappointed. Be careful when ordering through this site as your order might be severely delayed or lost. I ordered several items and was expected to get it delivered the day before my trip. Checked online and was told it would be delivered on the day of my trip. Cool. I'll get it by the time I have to leave. WRONG! Delivery driver failed to do as was instructed and was given the run around by the delivery company they work with (DHL). My items were processed to be picked up, without my consent, to a state that was entirely different from where I live. That wasn't it! I was told by a customer service agent EVERYTIME that it was processed for re-delivery to my address, spoke to a supervisor and it wasn't until today that I was told that once it gets sent to a facility, It has to be picked up. HOW CAN I PICK IT UP WHEN I DON'T LIVE IN THE STATE THAT IT WAS SENT TO?! I contacted PLT through WhatsApp and didn't receive a response. I am VERY displeased with PLT. This was my first time ordering and I was so excited to wear my items on my vacation but never again. I will tell everyone to be cautious when ordering from PLT because they don't respond to your inquiries in a timely manner and the delivery company that they work with is incompetent at completing their jobs.