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Rebecca N
Ordered from the website and wanted to later return an item. Was told by customer service vis email that my return had been received and to expect a refund of the money in my bank account in a few days. Money never arrived - still waiting almost two months later. Customer service is hopeless- chatbox on the website doesn't connect you to a real person (unhelpful automated responses) and they've yet to reply to my email. Not impressed.
4 years ago
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PrettyLittleThing.com has a 2.6 average rating from 2,341 reviews

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