I ordered 5 shirts and a pair of biker shorts from Pretty Little Things. They sent me one shirt correct and 4 other things I did not order. After trying all different ways to contact them I finally was able to speak with someone on facebook messager. They told me to return the items and send proof the items were sent and they would send out my correct items. I went back and forth trying to figure out how the items were getting paid for to be sent back to them. Finally they sent me a return code/link to go to to get the prepaid label. I had to go out of my way to buy a box to ship it back to them since the original packaging it came in was a complete mess. I had to go out of my way to find a printer to print out the return label. I had to go out of my way to go to the post office to ship it back to them. I had to send them a reciept with proof of it being sent. I'm then told ok we shipped your items, but one wasn't in stock so we issued you a refund. Without any discussion of if I would have liked a different product instead. I then had to go back and forth through messages, always answered by a different person, that get answered an hour after I send them because I was told to just order something else or wait for that to come back into stock. I then again had to go back and forth about the shipping charge since obviously I have no intrested in paying $10 dollars to ship one shirt when I clearly placed an order for multiple shirts and only paid one shipping charge. They refused to honor the 50% off that was the discount price on everything when I placed my original order.. which I placed correctly by the way. Therefore I had to pay more for the one shirt then I would have in the first place. They did absolutely nothing for me, and I did way more work then I was ever intrested in. They did refund my shipping for the one shirt, which again I placed one order in the beginning and never intended to pay more then one shipping charge. After recieving my new package, the biker shorts were labeled a size 10 when I ordered a size 6. I messaged them and they told me to return the shorts and they would send out a new pair. I refused to go though this headache again and asked them to either send out a new pair or refund my money. They said they couldn't not do that, and I asked for a phone number to speak with someone because I was tired of this back and forth game with all different people who I had to continue to explain my situation to. Finally I spoke with someone who explained it was a UK size 10 which is a US size 6. It blew my mind that all the people I spoke to before did not know this information espically after I sent a picture to them of the shorts as well as a picture of what I ordered. I would NOT reccomend ordering from this company. The back and forth headache on Facebook messager and everything I had to do to return the items wasnt worth the time. And in the end I got absolutely nothing for THEIR mistake other then way more work on my end. They were barely apologetic and almost made it seem like I did something incorrect here when in face they were the ones who sent me a totally different order then what I actual ordered.