After ordering on a Friday and paying for next day delivery on Saturday I received nothing. Monday morning I tracked my order which still showed delivery the previous Saturday. I contacted Prezzybox by phone and was told they would find out where my order was. Two hours later I still had no answer so I contacted again and spoke to a different person who told me my order was still waiting to be dispatched and I would receive it over the next couple of days. I questioned why had I paid for next day delivery then and was assured that the difference would be refunded. Still waiting for that one !!! I received my delivery the next day.