The product page promised "Will arrive before Christmas". However, the delivery estimate on checkout was 21st-26th December, so I was left unclear whether it would arrive before Christmas or not. When I contacted Prezzybox on Twitter, they proceeded to tweet a picture of the product I'd ordered in their replies (I'd only quoted the order number). Given the present was for my wife, who follows me on twitter, this meant she could easily have seen what I'd ordered (as well as raising general customer data protection issues). On the plus side, the gift did arrive in time. However, the box was split on one side and I had to repair it myself. Given the main selling point of this product (socks in a customisable box) was the box itself, that's pretty shoddy. A poor experience all round.