I purchased an e-voucher which did not arrive and for which I had to make several phone calls to the company. I appreciate that there were technical problems but informing the customer would have been good practice. Finally when the evoucher did arrive, the option to book for a weekend was given and booked and then I received an email from the company to say that the voucher was only for week days. Clearer indication of this would have been appreciated. I ended up having to pay an extra £25 for the experience. This is an important present for a young man who really deserves the best experience I can get for him. I hope it goes to plan on the day