I purchased a 2 nights for the price of one for my elderly parents aged 80 and 92 respectively. This gift was completed by buy a gift. My parents received the present in the post. I believed that this voucher would be a hard copy and would be accompanied by a list of the hotels available. They have never used a computer, have no access to a computer so this present is useless. Buy a gift says to pay more for a hard copy version or swap. I feel this needs to be outlined in the ad. I have previously bought experiences like high tea with out issues and a hard copy version with phone contacts for booking