Your website and products are good, however I placed an order on Tuesday, I rand up to cancel it within literally 5 minutes due to discovering my sister already had the item, the lady said it would be done within an hour, then to discover you had already taken my money and I'm STILL waiting for it to go back in. The lady that cancelled the order said that it would be refunded quickly as I needed to use that money to reorder something different from the website which I obviously now can't do(no money and too late). Please don't take peoples money until the order is confirmed, and if you do, then be prepared to refund it instantly if you can take it instantly!!