Terrible product, company & service I ordered a backdrop from this company and when delivered the print was very poor quality. The black used in the print reminded me of a printer that is running out of ink...it was more of a dark purple rather than black. My banner was only two colours, gold and black. The gold was yellow and the tones were very dull. It could have worked better with simple colours but again, I was not told before printing and expected the drop to look like the final draft which it didn’t. This company will only be responsive when it comes to sales. If you have an issue with the product, they will most likely not reply. They will simply waste your time for as long as they can. Not only was the print distorted, the internal banner was marked badly where the banner was folded to fit into the box. They claimed in their advert that there are ‘no extra fees’ however, they asked me to pay £20 extra for the product to come rolled but did not explain why. When it arrived and I saw the marks, all became clear. In my opinion, it’s like delivering a glass in a plastic bag and hoping it doesn’t break. If you are selling a product and know the outcome of it arriving damaged, why would you put your business and reputation at risk. Their terms and conditions are very confusing and I feel like within that section, they are trying to dodge some consumer rights laws. When attempting to receive a refund for a low quality of print and damage to the backdrop, they refused and claimed it was within their guidelines. In their guidelines it supports returns for low quality prints. Thankfully, my bank agreed that their terms and conditions were unreasonable and refunded me the money back. It seems as though many people have gone through the same issues and experiences with this company, definitely avoid!