I recently ordered a roller banner from Printed Today and it arrived with a small tear with large creases in it making it look less than professional. When I contacted the company to inform them of the damage, they were very rude to me. They said it was acceptable damage and refused any replacement, discount or refund. I had to go through PayPal to get a refund but I would only get that through the expense of me paying for postage which would leave me out of pocket. I would recommend staying clear if this company, their quality of product and service is appalling.