AVOID - POOR QUALITY - ZERO REFUND AVOID. HIGH RISK OF POOR QUALITY WITH LITTLE CHANCE OF REFUND. I bought two pocketed banners which arrived with dreadful print quality (low resolution) despite the artwork being vector graphic. The finishing was rough, scissored edges, bubbled surface and only on pocket when two ordered. Thomas offered replacements which were of identical poor quality. Another reprint offer came, though I was obviously sceptical and asked for a photograph of the reprint before I would accept it... no response since before Chrstmas 2021. It has been months of constant reminders about the issue, but generally being ignored or fobbed off to the point I have taken the issue up with trading standards, as, you will see my case is similar to many people's meaning there is a bigger problem with the company being allowed to provide such a poor service. Having decades of experience with print, and purchased other quick turnaround banners from other suppliers, it is clear that Printed Today are not working to an industry standard in any way shape or form. They will try to get you to return the item (so you no longer have the proof) and state that large format print should only be viewed from 2m away (which is nonsense, modern machines will print pin sharp unless your imagery is very low res or they print at a low setting). Unless you want to play banner quality roulette, or are happy with fuzzy print, scuff marks and jagged edges, plus non-existent customer service then avoid this company!!!