I highly recommend you avoid this company. At first, the service was brilliant, very helpful and they sent out the banner I ordered nice and quickly. However, the print quality was extremely low, if they had quality control this would have got noticed and the banner would not have been sent out.
I complained 2 days later and asked for a refund as the main event I needed it for had passed so I had no need for another banner. They refused to give me a refund as they only allow 24 hours after receiving the product for you to file a complaint.
The consumer rights act, which is UK law states you have 30 days - which I kindly mentioned to them, however, they would only offer a replacement and refused to refund me for a faulty product they sent out.
Thankfully I paid via PayPal and I filed a complaint and PayPal acknowledged that Printed Today was in the wrong and have given me a full refund.
Avoid avoid avoid!
5 years ago
Printed Today has a
1.7
average rating
from
102
reviews
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