PLEASE AVOID THIS COMPANY AND SAVE YOUR MONEY AND TIME!!! I only gave one start because I can not give less. Customer service absolutely atrocious! I paid for 24 hour service and placed order on the 1st of August, when order was not received on the 8th of August I enquired about the order. Chatted to Frank who was not able to tell me what happened to the order. Then Chris replied with some story about my package was lost (story that he could not proof when asked to supply tracking details). Finally received my banner today (12 August) and another can of worms opened. The quality of the banner is so bad (letters blurred), no hemming, it was all creased (posted in approx A4 size envelope) banner that is 80cm x 70cm. Banner is absolutely unusable and cracked in places where it creased. Truly this is the worst company I have ever had to deal with!