The printer i ordered is great and worth the money i paid for it. The only issue i had with Printer Basics is with the delivery tracking system. I had to ask Printer Basics how/who was delivering the order and the tracking number and i got a link to track the order from Whistl whick stated delivery by ParcelForce. It stated that it was held in the depot and would be delivered at a certain date. I checked it at 9AM and it was still in a depot over 100 miles away and then about 1 hour later it turns up and the carrier is Hermes and then checking the tracking again it still says in the depot. The next day it still stated the same so do not rely on the tracking info as to when your order will turn up as it's not correct.